Reference

How v8b Operates and What Applies to You

Access to v8b and its account features depends on your local law and the eligible regions we serve — if you're in Bangladesh and your region qualifies, these terms set out exactly what you agree to when you open an account, deposit via bKash…

Account EligibilityWallet TermsJurisdiction ConditionsUser RightsPolicy Contact
v8b How v8b Operates and What Applies to You
REACH OUR TEAM

Contact Us on Legal or Account Matters

If you have a question about these terms, need to request a copy of your account data, or want to raise a dispute about a transaction made via bKash, Nagad or Rocket, our support team handles legal and account queries directly. Reach us through the channels below and include your registered mobile number so we can locate your account quickly.

Live Chat Open the chat widget from any page in your account — the fastest path for urgent legal or wallet queries.
Email Support Send detailed legal requests or data queries to our support address; we respond to account-related legal matters in writing.
Help Centre Our help centre covers account terms, wallet verification steps and eligibility conditions in plain language.
HOW WE HANDLE YOUR DATA

Account Security and Your Information

Your account data — including your registered mobile number, wallet details and transaction history — is stored securely and used only to operate your account and process payments through bKash, Nagad and Rocket. We do not sell your data to third parties. You can request a copy of the data we hold, ask us to correct inaccurate records, or request account closure at any time by contacting support with your registered number.

Data Retention

We keep account and transaction records for as long as required by applicable law and our internal audit obligations, then delete them.

Cookie Use

Cookies on v8b track session state and login continuity on your phone or browser — not personal profiling for third-party advertising.

Account Security

Each login is protected by OTP sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to lock the account.

Data Requests

To access, correct or delete your data, message support with your account mobile number and the specific request — we handle it in writing.

Common Questions About Your Rights and Our Terms

These are the questions we hear most often about account eligibility, data handling and what these terms mean for you in Bangladesh.

Access depends on your specific location and local law. We serve eligible regions in Bangladesh, but you are responsible for confirming that online gaming is permitted where you are before opening an account.

Your wallet number is stored securely and used only to process deposits and withdrawals on your account. We do not share it with third parties or use it for any purpose outside your transactions.

Contact support via live chat or email with your registered mobile number and state that you want a data access request. We handle it in writing and respond within a reasonable timeframe.

Yes. Send a closure and deletion request through support. We will close the account and remove personal data subject to any retention obligations required by applicable law.

Raise it with our support team directly, including your account number and the specific transaction or clause. We review disputes and respond in writing with our position and any next steps.

We publish the current version on this page. If a material change affects your account, we aim to notify you via the mobile number on your account before the change takes effect.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.